Remote Community Moderator - Part-Time (India)

Udacity; United States; Remote; USD 17,000 - 28,000; Part time

Job summary

Udacity is seeking a Community Moderator (External Contractor) to support Udacity’s global scholarship communities from a remote India location. You will monitor forums daily, engage students, enforce guidelines, and collaborate with the Community Manager to boost engagement, with weekend coverage as needed.

The role requires a student-centric mindset, strong communication, and the ability to manage multiple tasks online. This is a part-time external contractor position with flexible hours.

Qualifications

• Knowledge of online communities and ability to stay calm under pressure.
• Strong internet connection and reliable online presence.
• Part-time external contractor mindset; flexible schedule across days, evenings, and weekends.
• Student-oriented mindset focused on understanding learner needs.

Responsibilities

• Provide students with non-technical support within the community.
• Organize and maintain the online platform; handle violation posts and enforce guidelines.
• Support forum activities and brainstorm with the Community Manager on engagement.
• Attend regular online meetings with Udacity representatives.
• Be responsive in group discussions with Udacity representatives.
• Ensure members have a fun and engaging learning environment.

Skills

Community moderation

Communication

Multitasking

Customer service

Evenings/weekends availability

Tools

Moderation tools

Forums management

Job description

Udacity is seeking a Community Moderator (External Contractor) to support Udacity’s global scholarship communities from a remote India location. You will monitor forums daily, engage students, enforce guidelines, and collaborate with the Community Manager to boost engagement, with weekend coverage as needed.

The role requires a student-centric mindset, strong communication, and the ability to manage multiple tasks online. This is a part-time external contractor position with flexible hours.