Remote Trust & Safety Moderator - Audio, Video & Chat

Lokal App; United States; Remote; USD 42,000 - 66,000; Full time

Job summary

Astro Lokal is seeking a Community Moderator to review audio, video, and chat content and enforce platform guidelines. You will help maintain a safe user environment and escalate policy violations when needed.

The ideal candidate has strong judgment, attention to detail, and excellent communication skills in Kannada and English. This is a work-from-home contract role supporting Astro Lokal’s Trust & Safety operations.

Qualifications

• Bachelor’s degree in any discipline.
• Prior experience in content moderation, community moderation, or a similar role preferred
• Strong understanding of community guidelines and platform safety standards
• Good decision-making and analytical skills
• Excellent verbal and written communication skills
• Proficiency in Kannada & English (Read, Write & Speak mandatory)
• Basic knowledge of CRM tools, Excel, and computer operations
• Ability to handle sensitive content in a professional and composed manner
• High attention to detail and ability to work independently as well as in a team

Responsibilities

• Review and moderate audio, video, and chat conversations as per platform guidelines
• Identify, flag, and escalate inappropriate, harmful, or policy-violating content
• Ensure consistent implementation of community standards and moderation policies
• Audit recorded conversations to maintain quality and compliance standards
• Maintain accurate moderation records and contribute to periodic reports
• Engage with users and hosts to clarify platform policies when required
• Stay updated with evolving moderation guidelines and safety protocols
• Support the Trust & Safety team in maintaining platform integrity and user trust

Skills

Content moderation

Attention to detail

Decision making

Communication skills

Kannada-English

High-volume moderation

Education

Bachelor’s degree in any discipline

Tools

CRM tools

Excel

Computer basics

Job description

Astro Lokal is seeking a Community Moderator to review audio, video, and chat content and enforce platform guidelines. You will help maintain a safe user environment and escalate policy violations when needed.

The ideal candidate has strong judgment, attention to detail, and excellent communication skills in Kannada and English. This is a work-from-home contract role supporting Astro Lokal’s Trust & Safety operations.