Remote Trust & Safety Associate — Community Moderation

Lokal App; United States; Remote; USD 45,000 - 65,000; Part time

Job summary

Lokal App's AstroLokal unit seeks a Community Moderator to review and moderate audio, video, and chat conversations, ensuring compliance with guidelines and a safe user environment.

The role requires strong judgment, attention to detail, and the ability to handle sensitive content. Telugu & English proficiency is mandatory; prior moderation experience preferred.

This is a 12-month remote contract, open to candidates in the United States.

Qualifications

• Bachelor’s degree in any discipline.
• Prior experience in content moderation or community moderation preferred.
• Strong understanding of platform safety standards and guidelines.
• Good decision-making and analytical skills.
• Excellent verbal and written communication in English and Telugu.
• Proficiency with CRM tools and basic computer operations.

Responsibilities

• Review and moderate audio, video, and chat conversations per platform guidelines.
• Identify, flag, and escalate inappropriate or policy-violating content.
• Maintain consistent moderation policies and audit records.
• Engage with users/hosts to clarify platform policies.
• Stay updated with evolving guidelines and safety protocols.
• Support Trust & Safety team to uphold platform integrity.

Skills

Verbal communication

Written communication

Decision making

Attention to detail

Independent work

Team collaboration

Telugu proficiency

English proficiency

Education

Bachelor’s degree

Tools

CRM tools

Excel

Job description

Lokal App's AstroLokal unit seeks a Community Moderator to review and moderate audio, video, and chat conversations, ensuring compliance with guidelines and a safe user environment.

The role requires strong judgment, attention to detail, and the ability to handle sensitive content. Telugu & English proficiency is mandatory; prior moderation experience preferred.

This is a 12-month remote contract, open to candidates in the United States.