Remote Trust & Safety Associate - Content Moderation

Lokal App; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

Astro Lokal is seeking a Community Moderator to review and moderate audio, video, and chat conversations, ensuring compliance with guidelines and maintaining a safe user environment.

The ideal candidate has strong judgment, attention to detail, excellent English and Tamil communication, and prior content moderation experience. This is a 12-month contract with work-from-home arrangements.

Qualifications

• Bachelor's degree in any discipline.
• Prior content/moderation experience preferred.
• Strong understanding of community guidelines and safety standards.
• Excellent verbal and written communication skills.
• Proficiency in Tamil and English (read, write & speak).
• Ability to work independently and in a team.

Responsibilities

• Review and moderate audio, video, and chat conversations as per platform guidelines.
• Identify, flag, and elevate inappropriate or policy-violating content.
• Maintain moderation records and contribute to periodic reports.
• Engage with users and hosts to clarify platform policies when required.
• Stay updated with evolving moderation guidelines and safety protocols.
• Support the Trust & Safety team in maintaining platform integrity and user trust.

Skills

Attention to detail

Analytical skills

Verbal communication

Written communication

Tamil language

English language

CRM tools

Excel

Computer basics

Education

Bachelor's degree in any discipline

Tools

CRM tools

Excel

Computer operations

Job description

Astro Lokal is seeking a Community Moderator to review and moderate audio, video, and chat conversations, ensuring compliance with guidelines and maintaining a safe user environment.

The ideal candidate has strong judgment, attention to detail, excellent English and Tamil communication, and prior content moderation experience. This is a 12-month contract with work-from-home arrangements.