Remote Truck Line Support Specialist

Levin Furniture & Mattress; Smithton (Westmoreland County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Growth Opportunities

Great Benefits

Employee Discount

Job summary

Levin Furniture & Mattress in the United States is hiring a Truck Line Representative to support delivery teams and customers with day-of-delivery issues. This work-from-home role requires you to handle inbound calls from drivers and coordinate resolutions to keep deliveries on track.

Starting pay is $14 per hour with a benefits program and opportunities for growth within the family-owned Levin organization; candidates must live within 25 miles of any store location.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Previous clerical experience preferred.

Responsibilities

• Act as a communication liaison, answering incoming phone calls from drivers to support delivery teams in the home.
• Resolve all delivery issues called into the truck line while the team remains on site.
• Monitor stop times and route progress to ensure timely deliveries.
• Demonstrate effective decision-making ability, making routing and delivery decisions
• Reconciling of completed deliveries/exchanges/returns daily.
• Notate issues and resolutions in DispatchTrack for clear communication across departments
• Assist drivers with additional stop time needed or route delays during out of service moments.
• Review & respond to additional requests entered through the systems for accommodations by reviewing routes and capacity.
• Other tasks assigned by team leadership.

Skills

Verbal communication

Written communication

Microsoft Office

Organizational skills

Multitasking

Attention to detail

Education

High school diploma

Tools

GERS

Loft

WMS

Storis

Salesforce

Job description

Levin Furniture & Mattress in the United States is hiring a Truck Line Representative to support delivery teams and customers with day-of-delivery issues. This work-from-home role requires you to handle inbound calls from drivers and coordinate resolutions to keep deliveries on track.

Starting pay is $14 per hour with a benefits program and opportunities for growth within the family-owned Levin organization; candidates must live within 25 miles of any store location.