Remote Truck Line Support Specialist

Levin Furniture & Mattress; Smithton (Westmoreland County); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Great benefits

Employee discount

Job summary

Levin Furniture & Mattress is hiring a Truck Line Representative to support delivery teams and customers with day-of-delivery issues. You will act as a liaison for drivers and coordinate resolutions to ensure customer satisfaction.

Starting pay is $14/hr for a work-from-home role, with the requirement to reside within 25 miles of any store location. We offer training, opportunities for growth, comprehensive benefits, and an employee discount.

Qualifications

• High school diploma or equivalent; clerical experience preferred.
• Excellent verbal and written communication, and listening skills.
• Basic reading and comprehension skills.
• Basic numerical reasoning skills.
• Ability to complete paperwork accurately and neatly.
• Familiarity with software such as Microsoft Office; Salesforce, GERS, Loft, WMS, Storis are a plus.

Responsibilities

• Serve as a communication liaison, answering inbound driver calls for deliveries.
• Resolve delivery issues while the team is on site and monitor stop times.
• Assist drivers with route delays and capacity planning.
• Document issues and resolutions in DispatchTrack for cross-department clarity.
• Review requests in systems for accommodations and respond accordingly.
• Support team leadership with other assigned tasks.

Skills

Verbal communication

Written communication

Listening skills

Reading skills

Numerical reasoning

Paperwork accuracy

Organizational skills

Multi-tasking

GERS

Loft

WMS

Storis

Salesforce

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Salesforce

GERS

Loft

WMS

Storis

Job description

Levin Furniture & Mattress is hiring a Truck Line Representative to support delivery teams and customers with day-of-delivery issues. You will act as a liaison for drivers and coordinate resolutions to ensure customer satisfaction.

Starting pay is $14/hr for a work-from-home role, with the requirement to reside within 25 miles of any store location. We offer training, opportunities for growth, comprehensive benefits, and an employee discount.