Remote - Trip Planning Support Advisor

Socket.dev; Maryland; Hybrid; USD 40,000 - 60,000; Full time

Job summary

Socket.dev is seeking a Remote Trip Planning Support Assistant to help clients organize trip details, compile travel information, and provide general planning support. This role emphasizes customer service, research, and precise coordination of itineraries in a fully remote setting.

The ideal candidate is organized, dependable, and comfortable working independently with strong written and verbal communication. Training and ongoing support are provided to help you succeed.

Qualifications

• Strong attention to detail and organizational skills.
• Clear written and verbal communication.
• Ability to work remotely with effective time management.
• Comfortable using online tools, digital platforms, and research resources.
• Customer service or administrative experience preferred.

Responsibilities

• Assist clients with gathering necessary details for upcoming trips.
• Research destination options, accommodations, and activities as needed.
• Organize and prepare itinerary information and related documentation.
• Maintain accurate client records and update internal systems.
• Provide clear communication and basic guidance during the planning process.
• Coordinate follow-ups, reminders, and scheduling updates.
• Support the trip planning process by confirming details and managing documentation.
• Perform general administrative and customer service tasks as assigned.

Skills

Attention to detail

Organizational skills

Communication

Remote work

Customer service

Research skills

Job description

About the Role

We are seeking a Remote Trip Planning Support Assistant to help clients with organizing trip details, preparing travel information, and providing general support throughout the planning process. This role focuses on customer service, research, and accurate coordination of essential trip components. The ideal candidate is organized, dependable, and comfortable working independently in a virtual environment.

Responsibilities

• Assist clients with gathering necessary details for upcoming trips
• Research destination options, accommodations, and activities as needed
• Organize and prepare itinerary information and related documentation
• Maintain accurate client records and update internal systems
• Provide clear communication and basic guidance during the planning process
• Coordinate follow-ups, reminders, and scheduling updates
• Support the trip planning process by confirming details and managing documentation
• Perform general administrative and customer service tasks as assigned

Qualifications

• Strong attention to detail and organizational skills
• Clear written and verbal communication
• Ability to work remotely with effective time management
• Comfortable using online tools, digital platforms, and research resources
• Customer service or administrative experience preferred
• Dependable, professional, and committed to completing tasks thoroughly

Work Environment

• Fully remote role
• Flexible schedule
• Training and ongoing support provided

If you enjoy supporting clients, organizing information, and contributing to seamless travel planning, this role provides a structured environment to develop your skills in trip coordination and customer service.