Remote TRICARE Support Specialist

Link-Up Overseas; Indianapolis (IN); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Remote work flexibility

Opportunities for advancement

Supportive team environment

Job summary

A healthcare service provider is seeking a remote Customer Service Representative to assist with inquiries related to TRICARE eligibility and benefits. You will need strong listening and multitasking skills to handle a high volume of calls effectively. This role requires U.S. citizenship, a high school diploma, and preferably two years of customer service experience. Join a supportive team and help serve military families while advancing your career in a dynamic environment.

Qualifications

• U.S. citizenship is required for this position due to Department of Defense restrictions.
• 2 or more years of experience in customer service preferred.
• Ability to learn medical and insurance terminology.

Responsibilities

• Answer inquiries about TRICARE eligibility and benefits.
• Obtain and analyze claims data to resolve problems.
• Educate providers on TRICARE billing requirements.
• Use various communication forms to respond to inquiries.

Skills

Call center experience

Strong listening skills

Positive attitude

Dependability

Information retention

Multi-tasking

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A healthcare service provider is seeking a remote Customer Service Representative to assist with inquiries related to TRICARE eligibility and benefits. You will need strong listening and multitasking skills to handle a high volume of calls effectively. This role requires U.S. citizenship, a high school diploma, and preferably two years of customer service experience. Join a supportive team and help serve military families while advancing your career in a dynamic environment.