Remote Treasury Team Lead | Collections Growth & Coaching

Account Control Technology; Fort Washington (Montgomery County); Remote; USD 30,000 - 47,000; Full time

Job summary

Account Control Technology in the United States is seeking a Team Lead - Treasury to oversee collections operations remotely. The position offers hourly compensation plus a Team Lead Bonus Plan and requires Treasury clearance to be eligible.

You will supervise, train, and coordinate a team of collectors, manage dialer campaigns, and ensure compliance with client contracts while meeting monthly goals.

Qualifications

• High School Diploma, GED or equivalent.
• 1 year in a collector/production role preferred.
• Supervisory experience a plus.
• Strong work ethic and ethics.
• Ability to supervise and train staff.
• Collections systems knowledge a plus.
• Effective communication and time management.

Responsibilities

• Exceeds all monthly collection goals assigned by management.
• Forecasts monthly, quarterly and annual collection goals per client/business type.
• Manages the auto-dialer, letter campaigns and production logs.
• Prepares for, and conducts team meetings.
• Supports daily tasks including team strategy, escalated negotiations, reporting and performance tracking.
• Maintains performance and collection records for all Specialists.
• Supervises, motivates, and oversees call monitoring and training.
• Analyzes staff performance to identify strengths and development needs.
• Provides weekly summaries of activities and accomplishments.
• Ensures compliance with client contractual requirements and policies.
• Completes required Management Training courses and related projects.

Skills

Team leadership

Communication skills

Time management

Ethical standards

Education

High School Diploma or GED

Tools

Collections systems knowledge

Job description

Account Control Technology in the United States is seeking a Team Lead - Treasury to oversee collections operations remotely. The position offers hourly compensation plus a Team Lead Bonus Plan and requires Treasury clearance to be eligible.

You will supervise, train, and coordinate a team of collectors, manage dialer campaigns, and ensure compliance with client contracts while meeting monthly goals.