Remote Treasury Management Implementation Lead

Visa Hunt; United States; On-site; USD 64,000 - 128,000; Full time

Job summary

PNC is seeking an Implementations Lead (GOV) in its Treasury Management organization. This remote role may require occasional in-office participation.

The incumbent will own end-to-end client implementations, coordinating internal partners, and ensuring timely delivery and revenue realization. Qualifications include a university degree with 3+ years of experience, and relevant certifications are often desired.

Qualifications

• University degree with 3+ years of relevant/direct industry experience.
• Certifications are often desired.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Develops customized implementation plans for clients and directs internal service partners to ensure timely delivery.
• Conducts kickoff meetings to review requirements and set project plans with the client.
• Manages each implementation as an end-to-end project while meeting SLAs and expediting revenue generation.
• Leads client training sessions via webinars, phone, and in-person for complex implementations.
• Acts as escalation point and resolves implementation challenges to ensure positive client experiences.

Skills

Accountability

Continual Improvement

Customer Interactions

Customer Service

Decision Making

Relationship Building

Results-Oriented

Technical Support

Education

Bachelor's degree

Tools

SFTP

AS2

PGP

API integrations

EDI mapping

XML/JSON

Job description

PNC is seeking an Implementations Lead (GOV) in its Treasury Management organization. This remote role may require occasional in-office participation.

The incumbent will own end-to-end client implementations, coordinating internal partners, and ensuring timely delivery and revenue realization. Qualifications include a university degree with 3+ years of experience, and relevant certifications are often desired.