Remote Travel Tech Support Analyst

ACS Auto Club Services, Inc.; United States; Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Holiday pay

Education assistance

AAA membership

Job summary

The Auto Club Group is seeking a Travel Systems Support professional to bridge travel users, technical teams, and business partners, ensuring reliable processes and data integrity. You will audit automated systems, identify operational needs, and participate in projects from development through implementation.

Role emphasizes training field users, problem resolution, and deployment of field automation tools, with hybrid/remote work options and a strong team environment.

Qualifications

• High school diploma or equivalent.
• Experience with APOLLO, AXIS and Travelport Cruise.
• Strong data analysis and problem-solving skills.
• Ability to work effectively in a team under pressure.

Responsibilities

• Provide technical and analytical guidance to project teams.
• Assist in problem resolution and ongoing utilization.
• Train field travel users on APOLLO, AXIS, Travelport tools.
• Support installation of PC hardware and software in field locations.

Skills

APOLLO

AXIS

Travelport Cruise

Microsoft Word

Microsoft Excel

Data analysis

Teamwork

Education

High school diploma

Tools

Max application

Job description

The Auto Club Group is seeking a Travel Systems Support professional to bridge travel users, technical teams, and business partners, ensuring reliable processes and data integrity. You will audit automated systems, identify operational needs, and participate in projects from development through implementation.

Role emphasizes training field users, problem resolution, and deployment of field automation tools, with hybrid/remote work options and a strong team environment.