Remote Travel Support Specialist — Training & Discounts

Destination Careers; Tallahassee (FL); Remote; USD 40,000 - 65,000; Part time

Benefits offered by this job

Full training and mentorship

Travel agent certification (if desired

Travel discounts and perks

Online community and tools to help you

Job summary

Destination Careers is seeking a Customer Support Specialist for a remote role in the United States. The position supports travelers with bookings, inquiries, and travel-related questions across email, phone, and chat, ensuring smooth client experiences.

Ideal candidates are detail-oriented, comfortable in a fast-paced remote environment, and passionate about delivering excellent service. Flexible scheduling offers part-time or full-time options, with full training provided and access to travel

Qualifications

• Prior experience in customer service or travel is a plus (but not required).
• Strong communication skills and ability to work independently.

Responsibilities

• Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
• Provide accurate information about travel bookings, itineraries, and policies.
• Troubleshoot common client issues and elevate complex matters as needed.
• Maintain up-to-date knowledge of supplier systems, policies, and procedures.
• Follow up with clients to ensure satisfaction and support post-booking.
• Log all communications accurately using internal systems.
• Maintain high levels of professionalism and empathy.

Skills

Strong communication

Independent work

Tech-savvy

Customer service mindset

Tools

CRM systems

Booking portals

Job description

Destination Careers is seeking a Customer Support Specialist for a remote role in the United States. The position supports travelers with bookings, inquiries, and travel-related questions across email, phone, and chat, ensuring smooth client experiences.

Ideal candidates are detail-oriented, comfortable in a fast-paced remote environment, and passionate about delivering excellent service. Flexible scheduling offers part-time or full-time options, with full training provided and access to travel