Remote Travel Support Specialist | Flexible Hours

Network Travel Careers; South Carolina; À distance; USD 36 000 - 54 000; Temps partiel

Avantages offerts par ce poste

Full training and mentorship

Travel agent certification (if desired

Access to travel discounts and perks

Supportive online community and tools

Résumé du poste

Network Travel Careers is hiring a Customer Support Specialist for a remote role in the travel industry. You will handle inquiries, confirm reservations, and troubleshoot travel-related concerns.

This flexible position offers part-time or full-time options, remote USA-based, with training and access to travel perks. Join a fast-moving, fully remote team and help clients enjoy seamless experiences.

Qualifications

• Experience in customer service or travel industry is a plus but not required.
• Excellent written and verbal communication.
• Ability to work independently in a remote environment.
• Authorized to work in the United States; 18+.

Responsabilités

• Respond to customer inquiries via email, phone, and chat promptly.
• Provide accurate information about bookings, itineraries, and policies.
• Troubleshoot issues and escalate complex matters as needed.
• Maintain knowledge of supplier systems, policies, and procedures.
• Follow up with clients to ensure satisfaction post-booking.
• Log communications accurately in internal systems.
• Maintain professionalism and empathy.

Connaissances

Customer service experience

Strong communication skills

Ability to work independently

Tech-savvy

Outils

Booking portals

CRM systems

Description du poste

Network Travel Careers is hiring a Customer Support Specialist for a remote role in the travel industry. You will handle inquiries, confirm reservations, and troubleshoot travel-related concerns.

This flexible position offers part-time or full-time options, remote USA-based, with training and access to travel perks. Join a fast-moving, fully remote team and help clients enjoy seamless experiences.