Remote Travel Support Specialist — Flexible Scheduling

Livetripexperience; Sioux Falls (SD); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to be the primary contact for travelers, handling inquiries, itinerary changes, and issue resolution with empathy.

You will assist via email, chat, and phone, process bookings modifications, and keep systems updated. This is a 100% remote role with flexible scheduling and thorough training. Ideal candidates have problem solving, tech-savvy skills, strong English communication, and prior customer support or travel experience.

Qualifications

• Problem solver with calm under pressure and strong reasoning.
• Experience using booking systems and remote communication tools.
• Excellent written and verbal English communication is essential.

Responsibilities

• Act as first line of support for clients via email, chat, and phone.
• Process booking modifications, flight cancellations, and special accommodation requests.
• Troubleshoot travel-related issues in real-time to reduce client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols.

Skills

Problem solving

Tech-savvy

Communication

Customer support experience

Tools

Booking platforms

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to be the primary contact for travelers, handling inquiries, itinerary changes, and issue resolution with empathy.

You will assist via email, chat, and phone, process bookings modifications, and keep systems updated. This is a 100% remote role with flexible scheduling and thorough training. Ideal candidates have problem solving, tech-savvy skills, strong English communication, and prior customer support or travel experience.