Remote Travel Support Specialist | Flexible Hours & Perks

Remote; San Francisco (CA); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Full training and mentorship

Travel agent certification (optional)

Travel discounts and perks

Supportive online community and tools

Job summary

Logoslabs is a fully remote travel company seeking a Customer Support Specialist to handle inquiries, bookings, and post-transaction support from a home workspace in the United States.

The role emphasizes clear communication, issue resolution, and knowledge of booking portals and supplier policies. Flexible scheduling supports both part-time and full-time arrangements in a remote environment.

Qualifications

• Prior experience in customer service or the travel industry is a plus
• Strong communication skills and ability to work independently
• Comfortable using online tools, booking portals, and CRM systems
• Tech-savvy with a quiet, professional home workspace
• Passionate about helping others and delivering great service
• Must be 18+ and authorized to work in the United States

Responsibilities

• Respond to customer inquiries via email, phone, and chat in a timely and professional manner
• Provide accurate information about travel bookings, itineraries, and policies
• Troubleshoot common client issues and elevate complex matters as needed
• Maintain up-to-date knowledge of supplier systems, policies, and procedures
• Follow up with clients to ensure satisfaction and support post-booking
• Log all communications accurately using internal systems
• Maintain high levels of professionalism and empathy

Skills

Customer service

Communication

Independent work

CRM tools

Booking portals

Tech-savvy

Customer-focused

Tools

CRM systems

Booking portals

Online tools

Job description

Logoslabs is a fully remote travel company seeking a Customer Support Specialist to handle inquiries, bookings, and post-transaction support from a home workspace in the United States.

The role emphasizes clear communication, issue resolution, and knowledge of booking portals and supplier policies. Flexible scheduling supports both part-time and full-time arrangements in a remote environment.