Remote Travel Support Specialist — Flexible Hours

Nova Travels; Fort Worth (TX); Remote; USD 24,796 - 33,062; Full time

Benefits offered by this job

Travel benefits

Growth opportunities

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip planning and provide support before and during their journeys. You will help clients feel confident and informed as they prepare to travel, guiding them through destinations, procedures and options.

This remote role offers flexible scheduling, comprehensive training, ongoing support, and access to travel benefits and discounts.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.
• Customer support experience is helpful but not required.
• Interest in travel and client service.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and escalate more complex matters when necessary.

Skills

Strong communication

Customer service

Organization

Remote work

Travel interest

Online systems

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip planning and provide support before and during their journeys. You will help clients feel confident and informed as they prepare to travel, guiding them through destinations, procedures and options.

This remote role offers flexible scheduling, comprehensive training, ongoing support, and access to travel benefits and discounts.