Remote Travel Support Specialist — Customer Service

Excitingtravelnow; Carroll (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training

Ongoing support

Opportunity for growth

Team-oriented culture

Job summary

Excitingtravelnow is looking for a motivated Customer Service Specialist – Travel Support in Carroll, Iowa. You will assist clients with travel-related queries, coordinate important details, and ensure a smooth communication process throughout their travel planning experience.

Successful candidates will have excellent communication skills, strong organizational abilities, and a preference for customer service or hospitality experience. Comprehensive training and growth opportunities within the travel industry will be provided.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Ability to work independently in a remote environment.
• Customer service, administrative, or hospitality experience preferred.
• Basic computer and internet skills required.

Responsibilities

• Communicate with clients regarding travel requests and questions.
• Provide guidance on travel options, timelines, and next steps.
• Assist with reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Maintain organized records of client interactions.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Ability to work independently in a remote environment

Customer service experience

Basic computer and internet skills

Job description

Excitingtravelnow is looking for a motivated Customer Service Specialist – Travel Support in Carroll, Iowa. You will assist clients with travel-related queries, coordinate important details, and ensure a smooth communication process throughout their travel planning experience.

Successful candidates will have excellent communication skills, strong organizational abilities, and a preference for customer service or hospitality experience. Comprehensive training and growth opportunities within the travel industry will be provided.