Remote Travel Support Specialist — Customer Service

Excitingtravelnow; Cadillac (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive training

Opportunity for growth

Team-oriented culture

Job summary

Excitingtravelnow is seeking a motivated Customer Service Specialist – Travel Support to assist clients with travel-related inquiries. This role involves communication regarding travel requests, providing guidance, and maintaining organized records. The ideal candidate will possess strong communication and organization skills, with experience in customer service preferred.

Comprehensive training and opportunities for growth within the travel industry will be provided. Join a team-oriented culture with robust leadership support.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Ability to work independently in a remote environment.
• Customer service, administrative, or hospitality experience preferred.
• Basic computer and internet skills required.

Responsibilities

• Communicate with clients regarding travel requests and questions.
• Provide guidance on travel options, timelines, and next steps.
• Assist with reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Maintain organized records of client interactions.

Skills

Excellent written and verbal communication skills

Strong organization

Time-management abilities

Customer service experience

Job description

Excitingtravelnow is seeking a motivated Customer Service Specialist – Travel Support to assist clients with travel-related inquiries. This role involves communication regarding travel requests, providing guidance, and maintaining organized records. The ideal candidate will possess strong communication and organization skills, with experience in customer service preferred.

Comprehensive training and opportunities for growth within the travel industry will be provided. Join a team-oriented culture with robust leadership support.