Remote Travel Support Specialist — Customer Service

Excitingtravelnow; Calais (ME); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Opportunity for growth

Team-oriented culture

Job summary

Excitingtravelnow is seeking a motivated Customer Service Specialist to enhance clients' travel experiences. You will assist customers with travel-related queries, ensuring accurate information and maintaining clear communication throughout the planning process.

This role requires strong communication and organization skills, with a preference for candidates experienced in customer service or hospitality. The position offers comprehensive training and support within a team-oriented culture.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Ability to work independently in a remote environment.
• Customer service, administrative, or hospitality experience preferred.
• Basic computer and internet skills required.

Responsibilities

• Communicate with clients regarding travel requests and questions.
• Provide guidance on travel options, timelines, and next steps.
• Assist with reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Maintain organized records of client interactions.

Skills

Communication skills

Organization skills

Time-management abilities

Customer service experience

Job description

Excitingtravelnow is seeking a motivated Customer Service Specialist to enhance clients' travel experiences. You will assist customers with travel-related queries, ensuring accurate information and maintaining clear communication throughout the planning process.

This role requires strong communication and organization skills, with a preference for candidates experienced in customer service or hospitality. The position offers comprehensive training and support within a team-oriented culture.