Remote Travel Services Coordinator

Excitingtravelnow; Nevada (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training, tools, and ongoing mentorship

Flexible remote work environment

Advancement opportunities within the organization

Job summary

Excitingtravelnow, located in Nevada, Iowa, is looking for a passionate Customer Care Coordinator. In this role, you will be the primary contact for travel-related inquiries, ensuring clients receive exceptional service throughout their travel journey.

The ideal candidate possesses strong customer service skills and is detail-oriented. Benefits include training, a flexible remote work environment, and opportunities for advancement within the organization.

Qualifications

• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow‑up communication
• Adhere to company procedures and service standards

Skills

Strong customer service and relationship‑building skills

Detail‑oriented with strong follow‑through

Self‑directed and comfortable working remotely

Comfortable learning new systems and online platforms

Job description

Excitingtravelnow, located in Nevada, Iowa, is looking for a passionate Customer Care Coordinator. In this role, you will be the primary contact for travel-related inquiries, ensuring clients receive exceptional service throughout their travel journey.

The ideal candidate possesses strong customer service skills and is detail-oriented. Benefits include training, a flexible remote work environment, and opportunities for advancement within the organization.