Remote Travel Support Specialist - Client Services
Network Travel Careers
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Network Travel Careers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution in a remote capacity. You will work closely with our clients to ensure smooth travel experiences and timely updates.
The role emphasizes problem-solving, attention to detail, and excellent communication, with flexibility for evenings or weekends as needed. Join a team that offers growth toward advisory or leadership roles and access to travel
Qualifications
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Tech-savvy and comfortable using booking platforms and CRMs.
Responsibilities
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
Skills
Education
Tools
Job description
Network Travel Careers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution in a remote capacity. You will work closely with our clients to ensure smooth travel experiences and timely updates.
The role emphasizes problem-solving, attention to detail, and excellent communication, with flexibility for evenings or weekends as needed. Join a team that offers growth toward advisory or leadership roles and access to travel
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
