Remote Travel Support Specialist | Client Care & Issue Resolution

Network Travel Careers; Florida; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Growth path into leadership

Travel discounts

Professional development

Job summary

Network Travel Careers is seeking a Travel Support Specialist - Client Services to assist with client communications, itinerary updates, and travel issue resolution. This remote role offers a flexible schedule ideal for problem-solvers who value white-glove service.

Responsibilities include responding to inquiries, coordinating with airlines and providers, and maintaining accurate client records in our CRM system.

Qualifications

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

Customer service experience

Communication skills

Attention to detail

Tech-savvy

Tools

CRM software

Booking platforms

Job description

Network Travel Careers is seeking a Travel Support Specialist - Client Services to assist with client communications, itinerary updates, and travel issue resolution. This remote role offers a flexible schedule ideal for problem-solvers who value white-glove service.

Responsibilities include responding to inquiries, coordinating with airlines and providers, and maintaining accurate client records in our CRM system.