Remote Travel Support Specialist

Remote Careers; Houston (TX); A distancia; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative who enjoys helping people and solving problems in a remote environment.

The role supports clients through the travel planning process, handling inquiries, reservations assistance, and general customer service needs. Ideal candidates are organized, customer-focused, and comfortable in a fast-paced, home-based setting.

Formación

• Experience in customer service or client support preferred.
• Strong verbal and written communication abilities.
• Organized with ability to multitask in a remote setting.
• Reliable internet and professional remote setup.

Responsabilidades

• Respond to inquiries via phone, email, and online platforms.
• Assist clients with travel-related questions and reservations.
• Provide accurate information on itineraries, policies, and services.
• Resolve customer concerns professionally and efficiently.
• Collaborate with team members and travel partners as needed.
• Deliver a positive experience from inquiry to completion.

Conocimientos

Customer service

Communication skills

Organization

Multitasking

Remote work setup

Independence

Descripción del empleo

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative who enjoys helping people and solving problems in a remote environment.

The role supports clients through the travel planning process, handling inquiries, reservations assistance, and general customer service needs. Ideal candidates are organized, customer-focused, and comfortable in a fast-paced, home-based setting.