Remote Travel Support Specialist

Elevationtravelpartners; Honolulu (HI); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Job summary

A travel service company is seeking a Virtual Travel Customer Service professional based in Honolulu to assist clients with trip preparations and ongoing support throughout their travel experience. The ideal candidate will have excellent communication skills and customer support experience, and will help ensure travelers feel prepared for their journeys. This remote role offers training and access to travel-related perks.

Qualifications

• Customer support experience preferred.
• Friendly and professional communication style.
• Reliable and organized with a passion for travel.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes, updates, and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly and professional communication style

Customer support experience

Reliable and organized

Comfortable using online tools

Interest in travel

Job description

A travel service company is seeking a Virtual Travel Customer Service professional based in Honolulu to assist clients with trip preparations and ongoing support throughout their travel experience. The ideal candidate will have excellent communication skills and customer support experience, and will help ensure travelers feel prepared for their journeys. This remote role offers training and access to travel-related perks.