Remote Travel Support Specialist

Elevationtravelpartners; Bloomington (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Job summary

A remote travel service company is seeking a Virtual Travel Customer Service professional to assist clients with trip preparations and ongoing support. This position involves answering inquiries, managing requests, and ensuring travelers are confident and organized. The ideal candidate should possess strong communication skills, experience in customer support, and an interest in travel. We offer remote work flexibility, training, and opportunities for professional development, along with travel-related perks.

Qualifications

• Experience in customer support is preferred.
• Must be organized and reliable.
• Comfortable learning new online systems.

Responsibilities

• Assist clients through email, chat, and phone.
• Help with itinerary changes and travel questions.
• Provide information on travel guidelines and destinations.
• Follow up with travelers before their departure.
• Resolve concerns while maintaining customer satisfaction.

Skills

Friendly communication style

Customer support experience

Reliability

Organizational skills

Experience with online tools

Interest in travel

Job description

A remote travel service company is seeking a Virtual Travel Customer Service professional to assist clients with trip preparations and ongoing support. This position involves answering inquiries, managing requests, and ensuring travelers are confident and organized. The ideal candidate should possess strong communication skills, experience in customer support, and an interest in travel. We offer remote work flexibility, training, and opportunities for professional development, along with travel-related perks.