Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Selbyville (DE); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel in Delaware is seeking a motivated Customer Service Coordinator to provide travel support and ensure positive client experiences. This role involves assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

If you enjoy helping people and want to be part of a service-focused travel team, this is a great opportunity.

Qualifications

• Must possess excellent written and verbal communication skills.
• Should have strong organization and time‑management abilities.
• Must be self‑motivated and comfortable working remotely.
• Detail‑oriented with a customer‑focused mindset is required.
• Experience in customer service, administrative, or hospitality is preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow‑up communication.
• Ensure accuracy of client information and travel details.
• Deliver high‑quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Self‑motivated and comfortable working remotely

Detail‑oriented and customer‑focused mindset

Customer service, administrative, or hospitality experience preferred

Interest in travel

Job description

Enchanted Horizons Travel in Delaware is seeking a motivated Customer Service Coordinator to provide travel support and ensure positive client experiences. This role involves assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

If you enjoy helping people and want to be part of a service-focused travel team, this is a great opportunity.