Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Norway (ME); Sur place; USD 35 000 - 50 000; Temps partiel

Avantages offerts par ce poste

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth opportunities

Résumé du poste

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions and coordinating details to maintain clear communication during the planning process.

The ideal candidate enjoys helping others and can work flexibly in a remote setting while delivering high-quality service.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.

Responsabilités

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Connaissances

Written communication skills

Verbal communication skills

Organization

Time management

Customer service experience

Administrative experience

Hospitality experience

Interest in travel

Description du poste

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions and coordinating details to maintain clear communication during the planning process.

The ideal candidate enjoys helping others and can work flexibly in a remote setting while delivering high-quality service.