Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Great Falls (MT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. In this role, you will assist customers with travel-related inquiries, coordinate details, and foster communication throughout the planning process.

This position offers the chance to be a part of a service-focused travel team, with flexible remote work options and opportunities for career growth within the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. In this role, you will assist customers with travel-related inquiries, coordinate details, and foster communication throughout the planning process.

This position offers the chance to be a part of a service-focused travel team, with flexible remote work options and opportunities for career growth within the travel industry.