Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Great Falls (MT); Presencial; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry

Descripción de la vacante

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. In this role, you will assist customers with travel-related inquiries, coordinate details, and foster communication throughout the planning process.

This position offers the chance to be a part of a service-focused travel team, with flexible remote work options and opportunities for career growth within the travel industry.

Formación

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsabilidades

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Conocimientos

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Customer service experience

Descripción del empleo

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. In this role, you will assist customers with travel-related inquiries, coordinate details, and foster communication throughout the planning process.

This position offers the chance to be a part of a service-focused travel team, with flexible remote work options and opportunities for career growth within the travel industry.