Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Mexico (MO); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support. This vital role involves assisting clients with travel-related inquiries, ensuring a seamless communication process and a positive client experience.

The ideal candidate will enjoy helping others and should be detail-oriented, possess excellent communication skills, and have a customer service background. The position offers flexible remote work options and opportunities for career growth in the travel industry.

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organization and time-management skills required.
• A self-motivated approach with comfort in remote work is important.
• Detail-oriented and customer-focused mindset needed.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support. This vital role involves assisting clients with travel-related inquiries, ensuring a seamless communication process and a positive client experience.

The ideal candidate will enjoy helping others and should be detail-oriented, possess excellent communication skills, and have a customer service background. The position offers flexible remote work options and opportunities for career growth in the travel industry.