Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Danville (IL); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel inquiries, coordinate details, and communicate effectively throughout the planning process.

This role offers flexibility with remote work options and the opportunity for career growth within the travel industry. Ideal candidates should enjoy helping others and possess strong organizational skills.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel inquiries, coordinate details, and communicate effectively throughout the planning process.

This role offers flexibility with remote work options and the opportunity for career growth within the travel industry. Ideal candidates should enjoy helping others and possess strong organizational skills.