Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Norfolk (NE); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and ensure a positive client experience. In this role, you'll assist clients with travel inquiries, coordinate travel details, and maintain effective communication throughout the planning process.

This position is ideal for individuals who enjoy helping others and thrive in a service-focused environment. Flexible remote work options are available, with both part-time and full-time opportunities for career growth.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and ensure a positive client experience. In this role, you'll assist clients with travel inquiries, coordinate travel details, and maintain effective communication throughout the planning process.

This position is ideal for individuals who enjoy helping others and thrive in a service-focused environment. Flexible remote work options are available, with both part-time and full-time opportunities for career growth.