Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Kailua (HI); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions and maintaining clear communication throughout the planning process.

The ideal candidate will excel in communication, organization, and customer service, and is encouraged to work remotely. Comprehensive training and flexible working options are provided along with opportunities for career growth within the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions and maintaining clear communication throughout the planning process.

The ideal candidate will excel in communication, organization, and customer service, and is encouraged to work remotely. Comprehensive training and flexible working options are provided along with opportunities for career growth within the travel industry.