Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Sidney (MT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide essential travel support and enhance client experience. This role involves assisting customers with their travel queries and ensuring seamless communication throughout their travel planning process.

The ideal candidate enjoys helping others, is self-motivated, and can work remotely. We offer comprehensive training and mentorship, with both part-time and full-time opportunities available for career growth within the travel industry.

Qualifications

• Experience in customer service, administrative, or hospitality roles.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide essential travel support and enhance client experience. This role involves assisting customers with their travel queries and ensuring seamless communication throughout their travel planning process.

The ideal candidate enjoys helping others, is self-motivated, and can work remotely. We offer comprehensive training and mentorship, with both part-time and full-time opportunities available for career growth within the travel industry.