Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Carlsbad (NM); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and ensure a positive client experience. You will assist customers with travel-related inquiries, coordinating details, and maintaining clear communication throughout the planning process.

This role offers flexible remote work options and aims to enhance customer satisfaction. Ideal candidates should possess strong organization skills and a customer-focused mindset. Career growth opportunities abound within the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and ensure a positive client experience. You will assist customers with travel-related inquiries, coordinating details, and maintaining clear communication throughout the planning process.

This role offers flexible remote work options and aims to enhance customer satisfaction. Ideal candidates should possess strong organization skills and a customer-focused mindset. Career growth opportunities abound within the travel industry.