Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Eau Claire (WI); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions and maintaining clear communication throughout the planning process.

The ideal candidate should have excellent communication skills, be self-motivated, and detail-oriented. This is a fantastic opportunity with options for part-time or full-time work, as well as comprehensive training and mentorship.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions and maintaining clear communication throughout the planning process.

The ideal candidate should have excellent communication skills, be self-motivated, and detail-oriented. This is a fantastic opportunity with options for part-time or full-time work, as well as comprehensive training and mentorship.