Remote Travel Support Coordinator | Client Experience

Enchanted Horizons Travel

Cedar Rapids (IA)

On-site

USD 20,664 - 34,440

Part time

14 days+

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Benefits offered by this job

Comprehensive training and ongoingMent
Flexible remote work options
Part-time or full-time opportunities
Career growth within the travel

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel questions, coordinating details, and maintaining clear communication throughout the planning process.

Remote-friendly position with flexible hours and opportunities for part-time or full-time work, offering career growth within the travel industry.

Qualifications

  • Excellent written and verbal communication skills.
  • Strong organization and time-management abilities.
  • Self-motivated and comfortable working remotely.
  • Detail-oriented and customer-focused mindset.
  • Customer service, administrative, or hospitality experience preferred.
  • Interest in travel is beneficial.

Responsibilities

  • Communicate with clients regarding travel inquiries and requests.
  • Provide guidance on travel options, timelines, and next steps.
  • Support reservation coordination and follow-up communication.
  • Ensure accuracy of client information and travel details.
  • Deliver high-quality service with professionalism and care.
  • Follow company processes and service standards.

Skills

Communication skills
Organization
Self-motivation (remote)
Attention to detail
Customer service experience

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel questions, coordinating details, and maintaining clear communication throughout the planning process.

Remote-friendly position with flexible hours and opportunities for part-time or full-time work, offering career growth within the travel industry.

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