Remote Travel Support Coordinator - Customer Experience

Enchanted Horizons Travel; Beaverton (OR); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth in travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support, answer questions, and ensure a positive client experience during the planning process. You will coordinate details and maintain clear communication with clients.

This role offers flexible remote work with opportunities for either part-time or full-time hours, comprehensive training, and mentorship as you help clients explore options and finalize arrangements.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented with a customer-focused mindset.
• Customer service, administrative or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication

Organization

Self-motivation

Detail-oriented

Customer service

Interest in travel

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support, answer questions, and ensure a positive client experience during the planning process. You will coordinate details and maintain clear communication with clients.

This role offers flexible remote work with opportunities for either part-time or full-time hours, comprehensive training, and mentorship as you help clients explore options and finalize arrangements.