Remote Travel Support Coordinator

Aisles & Abroad; Ohio; A distancia; USD 45.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work environment

Onboarding and ongoing support

Opportunities for growth and advance

Supportive and collaborative team

Descripción de la vacante

Aisles & Abroad is seeking a dependable Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote setting. You will communicate with clients via email, phone, and online platforms, maintaining accurate records and documentation.

This role rewards detail-oriented, self-directed professionals who excel in organization and customer service, with opportunities for growth based on performance in a

Formación

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsabilidades

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Conocimientos

Strong communication

Organizational skills

Online systems experience

Remote work ability

Customer service experience

Reliable internet access

Descripción del empleo

Position Overview

We are seeking a dependable and service-orientedCustomer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience.

This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.

Key Responsibilities

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Qualifications:

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online systems and customer support tools
• Ability to manage multiple tasks in a remote environment
• Customer service or administrative experience preferred
• Reliable internet access and ability to work remotely

Preferred (Not Required)

• Experience in customer service, coordination, or administrative support
• Interest in travel, hospitality, or event-related services

What We Offer

• Flexible remote work environment
• Step-by-step onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

$45,000 - $75,000 a year

Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.