Remote Travel Support & Client Experience Coordinator

enchanted-horizons-travel; American Fork, Town of Florida (UT, NY); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible remote work

Part-time or full-time opportunities

Mentorship program

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel questions, coordinate details, and maintain clear communication throughout planning.

Ideal candidates enjoy helping people, work well remotely, and are committed to delivering high-quality service in a supportive travel team environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication

Organization & time management

Self-motivation & remote work

Attention to detail

Customer service

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel questions, coordinate details, and maintain clear communication throughout planning.

Ideal candidates enjoy helping people, work well remotely, and are committed to delivering high-quality service in a supportive travel team environment.