Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Dodge City (KS); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and ensure an excellent client experience. This role involves assisting customers with travel inquiries, coordinating details, and maintaining communication throughout the planning process.

The ideal candidate will enjoy helping people and be part of a service‑oriented travel team, with the opportunity for flexible remote work and career growth in the travel industry.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong organizational skills and ability to manage time effectively.
• Self-motivated individual able to work remotely.
• Detail-oriented with a focus on customer experience.
• Preferable background in customer service, administration, or hospitality.

Responsibilities

• Communicate with clients to address travel inquiries.
• Provide guidance on travel options and next steps.
• Coordinate reservations and follow-up communication.
• Ensure accuracy of client information.
• Deliver high-quality service professionally.
• Adhere to company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Self‑motivated and comfortable working remotely

Detail‑oriented and customer‑focused mindset

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and ensure an excellent client experience. This role involves assisting customers with travel inquiries, coordinating details, and maintaining communication throughout the planning process.

The ideal candidate will enjoy helping people and be part of a service‑oriented travel team, with the opportunity for flexible remote work and career growth in the travel industry.