Remote Travel Concierge & Reservations Specialist

Hjbtravels; West Jordan (UT); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding and training provided

Access to booking systems

Job summary

Hjbtravels is seeking Travel Reservations Agents to help clients plan and book travel, including accommodations, transportation, and vacation packages. This remote role is ideal for those who enjoy helping others and can work independently.

Responsibilities include booking support, researching options, and maintaining accurate records, with coordination to confirm bookings and resolve issues. Onboarding and training are provided.

Qualifications

• 18 years or older
• Strong communication and organizational skills
• Customer service experience preferred, but not required
• Basic computer skills and ability to navigate online platforms
• Ability to work independently and manage time effectively
• Remote work environment
• Access to training and professional development resources
• Ongoing team support

Responsibilities

• Assist clients with booking travel arrangements, including hotels, flights, cruises, and vacation packages
• Provide professional and timely customer support throughout the booking process
• Research travel options and present recommendations based on client preferences and budgets
• Maintain accurate records of client interactions and reservations
• Communicate with travel suppliers to confirm bookings and resolve issues
• Stay informed on travel updates, policies, and available offerings

Skills

Excellent communication

Organizational skills

Customer service oriented

Self-directed work style

Tools

Booking systems

Online platforms

Job description

Hjbtravels is seeking Travel Reservations Agents to help clients plan and book travel, including accommodations, transportation, and vacation packages. This remote role is ideal for those who enjoy helping others and can work independently.

Responsibilities include booking support, researching options, and maintaining accurate records, with coordination to confirm bookings and resolve issues. Onboarding and training are provided.