We are looking for curious, organized, and detail-focused individuals who enjoy researching destinations and turning scattered information into clear vacation plans. As a Remote Travel Research & Itinerary Specialist, you will help evaluate destination options, compare vacation components, and organize the information needed to create personalized client itineraries.
This position is well suited for someone who enjoys researching hotels, resorts, cruises, attractions, transportation, and local experiences. Previous travel-industry experience is not required. Training and continued destination education are provided.
What You Will Research
Depending on the client request, you may research:
- Hotels, resorts, cruises, and vacation packages.
- Destination neighborhoods and nearby attractions.
- Transportation between airports, hotels, ports, and activities.
- Tours, excursions, dining options, and local experiences.
- Room categories, amenities, and property policies.
- Seasonal weather, entry requirements, and destination advisories.
- Supplier promotions, availability, and reservation conditions.
Primary Responsibilities
- Review client preferences, budgets, dates, and special requests.
- Research options that match the client's stated priorities.
- Compare pricing, amenities, locations, and policies.
- Organize research into clear and easy-to-review recommendations.
- Assist with building day-by-day itineraries and vacation schedules.
- Verify reservation information before it is presented or confirmed.
- Maintain accurate client files, notes, and deadline records.
- Draft professional client and supplier communications.
- Monitor supplier updates, destination changes, and relevant promotions.
- Participate in training and maintain current destination knowledge.
Qualifications
- Must be at least 18 years old.
- Must reside in the United States or Mexico.
- Strong online research and information-comparison skills.
- Excellent organization and attention to detail.
- Clear written and verbal communication skills.
- Comfortable using websites, spreadsheets, email, and online platforms.
- Ability to manage multiple assignments and meet deadlines.
- Able to work independently and follow established procedures.
- Willingness to complete training and continued education.
- Experience in research, administration, customer service, hospitality, or planning is helpful but not required.
What We Offer
- Fully remote and flexible scheduling.
- Beginner-friendly training and destination education.
- Access to research tools and supplier resources.
- Professional guidance and continued development.
- Opportunities to develop specialized destination knowledge.
- Potential access to industry education and eligible travel benefits.