Remote Travel Planner & Concierge

Hallford Travels; Visalia (CA); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a friendly and service-oriented Remote Customer Service - TRAVEL ADVISOR to assist clients with vacation planning and travel arrangements. The ideal candidate will have strong customer service and communication skills, be organized, and work independently in a remote environment. Responsibilities include providing excellent customer service, helping with travel options, and maintaining accurate records. This remote position offers flexible scheduling, training resources, and industry perks.

Qualifications

• Strong customer service skills are essential.
• Excellent communication skills are required.
• Experience with remote work is beneficial.
• Familiarity with email and online platforms is necessary.
• Strong organizational skills and attention to detail are important.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client communications.
• Stay informed on travel promotions and updates.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email, online platforms, and basic computer tools

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a friendly and service-oriented Remote Customer Service - TRAVEL ADVISOR to assist clients with vacation planning and travel arrangements. The ideal candidate will have strong customer service and communication skills, be organized, and work independently in a remote environment. Responsibilities include providing excellent customer service, helping with travel options, and maintaining accurate records. This remote position offers flexible scheduling, training resources, and industry perks.