Remote Travel Planner & Concierge

Hallford Travels; Jackson (TN); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is looking for a Remote Customer Service - TRAVEL ADVISOR to assist clients with vacation planning and travel arrangements. Ideal candidates should have strong customer service and communication skills. Responsibilities include providing excellent client support, coordinating travel options, and maintaining accurate records of client communications. This role offers remote working flexibility, access to travel industry training, and various travel perks. Applicants with previous experience in customer service or travel are preferred.

Qualifications

• Successful candidates demonstrate strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options.
• Communicate with travel suppliers to confirm reservations.

Skills

Strong customer service skills

Strong communication skills

Ability to work independently

Comfortable using email

Comfortable using online platforms

Basic computer skills

Organized with attention to detail

Positive attitude

Professional communication style

Job description

Hallford Travels is looking for a Remote Customer Service - TRAVEL ADVISOR to assist clients with vacation planning and travel arrangements. Ideal candidates should have strong customer service and communication skills. Responsibilities include providing excellent client support, coordinating travel options, and maintaining accurate records of client communications. This role offers remote working flexibility, access to travel industry training, and various travel perks. Applicants with previous experience in customer service or travel are preferred.