Remote Travel Planner & Concierge

Hallford Travels; Lexington (KY); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel-related questions and coordinate travel arrangements. Ideal candidates are friendly, dependable, and have strong communication skills. Responsibilities include providing customer service, researching travel options, and maintaining client records. The position offers remote work flexibility, access to training resources, and travel perks. Previous customer service or travel experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions and destination information.
• Provide support to clients before and after travel as needed.

Skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Job description

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel-related questions and coordinate travel arrangements. Ideal candidates are friendly, dependable, and have strong communication skills. Responsibilities include providing customer service, researching travel options, and maintaining client records. The position offers remote work flexibility, access to training resources, and travel perks. Previous customer service or travel experience is helpful but not required.