Remote Travel Planner & Concierge

Penny's Adventures; New Orleans (LA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Discounted travel packages

Industry perks

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking vacations from a remote location. You will collaborate with sales and marketing to deliver personalized itineraries and seamless travel experiences.

Ideal candidates bring strong communication, high organization, and a genuine passion for travel, with comfort working independently in a remote setting and delivering exceptional customer service.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely.
• Passion for travel and helping others plan vacations.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized travel itineraries using knowledge of destinations and trends.
• Book flights, accommodations, transportation, and activities within budget.
• Provide exceptional customer service by promptly addressing inquiries and concerns.
• Collaborate with sales and marketing teams to promote travel packages and services.
• Stay up-to-date with industry trends to improve offerings.

Skills

Communication skills

Organizational skills

Remote work capability

Customer service orientation

Travel knowledge

Job description

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking vacations from a remote location. You will collaborate with sales and marketing to deliver personalized itineraries and seamless travel experiences.

Ideal candidates bring strong communication, high organization, and a genuine passion for travel, with comfort working independently in a remote setting and delivering exceptional customer service.