Remote Travel Planner & Client Concierge

PedrosVacations; Louisville (KY); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Structured training

Ongoing support

Job summary

PedrosVacations is seeking a Remote Client Service Representative to support clients with travel planning, reservations, itineraries, and updates from a fully remote environment. You will help clients stay informed and keep important details organized throughout the process.

No prior experience required; training and ongoing support are provided. You’ll communicate clearly, coordinate schedules, and respond to requests while using email and online planning tools to manage multiple travel plans

Qualifications

• Strong communication and client service mindset.
• Excellent organization and attention to detail.
• Ability to manage multiple requests with reliable follow-through.
• Comfort working independently in a remote environment.

Responsibilities

• Respond to client questions and requests.
• Gather travel details and preferences.
• Coordinate schedules, confirmations, and follow-ups.
• Provide updates and next steps to clients.
• Assist with reservations and itinerary details.
• Research options when needed.
• Handle changes or special requests.
• Maintain accurate client records.

Skills

Strong communication

Organization

Attention to detail

Multitasking

Independent work

Email proficiency

Adaptability

Tools

Email systems

Online planning tools

Job description

PedrosVacations is seeking a Remote Client Service Representative to support clients with travel planning, reservations, itineraries, and updates from a fully remote environment. You will help clients stay informed and keep important details organized throughout the process.

No prior experience required; training and ongoing support are provided. You’ll communicate clearly, coordinate schedules, and respond to requests while using email and online planning tools to manage multiple travel plans