Remote Travel Experience Specialist - Training Included

HTTravels; Casper (WY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

100% Remote opportunity

Flexible schedule

Comprehensive training provided

Ongoing mentorship and professional发展

Job summary

HT Travels seeks a Customer Experience Specialist to deliver outstanding service and coordinate travel details for clients from a fully remote setting. You will answer questions, manage itineraries, and help create personalized vacation experiences from start to finish.

Ideal candidates are customer-focused, organized, and communicative. No travel industry experience is required; comprehensive training and ongoing mentorship are provided in a flexible, supportive remote team.

Qualifications

• Customer-focused and enjoy helping others.
• Friendly, professional, and dependable.
• Organized with strong attention to detail.
• Comfortable communicating by phone, email, and online platforms.
• Self-motivated and able to work independently.
• Willing to learn new technology and systems.
• Positive, adaptable, and eager to grow.
• Previous experience in customer service, administration, scheduling, retail, healthcare, logistics, banking, education, hospitality, or sales is welcomed but not required.

Responsibilities

• Provide exceptional customer service throughout the vacation planning process.
• Assist clients with planning personalized vacations and travel experiences.
• Coordinate travel reservations and itinerary details.
• Respond to client questions through phone, email, and online communication.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Stay informed about destination updates and supplier offerings.
• Deliver exceptional client experiences from beginning to end.

Skills

Customer service

Organization

Communication

Scheduling

Independent work

Job description

HT Travels seeks a Customer Experience Specialist to deliver outstanding service and coordinate travel details for clients from a fully remote setting. You will answer questions, manage itineraries, and help create personalized vacation experiences from start to finish.

Ideal candidates are customer-focused, organized, and communicative. No travel industry experience is required; comprehensive training and ongoing mentorship are provided in a flexible, supportive remote team.