Remote Travel Concierge — Flexible Hours & Training

HTTravels; Rome (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Mentorship

Career development

Supportive team

Advancement opportunities

Industry education

Travel experiences

Job summary

HT Travels is seeking a Customer Experience Specialist to work remotely with a flexible schedule. You will assist clients, coordinate travel details, answer questions, and help create a smooth vacation planning experience from start to finish.

No travel industry experience is required; comprehensive training and ongoing support are provided. Ideal candidates are organized, customer-focused, and comfortable communicating across phone, email, and online channels.

Qualifications

• No travel industry experience required; comprehensive training provided.
• Strong customer-service orientation and communication skills.
• Ability to coordinate travel details and respond to inquiries.
• Comfortable working in a remote setup with self-motivation.

Responsibilities

• Provide exceptional customer service throughout vacation planning.
• Assist clients with planning personalized vacations and travel experiences.
• Coordinate travel reservations and itinerary details.
• Respond to client questions via phone, email, and online channels.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Stay informed about destination updates and supplier offerings.
• Deliver exceptional client experiences from beginning to end.

Skills

Customer-focused

Friendly, professional

Dependable

Organized

Attention to detail

Communicate via phone

Email and online platforms

Self-motivated

Willing to learn new technology

Growth mindset

Job description

HT Travels is seeking a Customer Experience Specialist to work remotely with a flexible schedule. You will assist clients, coordinate travel details, answer questions, and help create a smooth vacation planning experience from start to finish.

No travel industry experience is required; comprehensive training and ongoing support are provided. Ideal candidates are organized, customer-focused, and comfortable communicating across phone, email, and online channels.