Remote Travel Experience Specialist

Effortless travel solutions ETS; Virginia (MN); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Supportive team environment

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting clients with inquiries, bookings, and ensuring exceptional service standards. Ideal candidates will possess strong communication skills and customer service experience.

The position is 100% remote, offering flexible scheduling and opportunities for growth within the agency, alongside travel perks and exclusive industry discounts.

Qualifications

• Experience in travel or hospitality is preferred.
• Ability to handle complaints with empathy and problem-solving skills.
• Attention to detail and proactive work attitude.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with bookings, changes, cancellations, and requests.
• Provide information about destinations and agency policies.
• Follow up with clients to ensure satisfaction.
• Manage complaints effectively and empathetically.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting clients with inquiries, bookings, and ensuring exceptional service standards. Ideal candidates will possess strong communication skills and customer service experience.

The position is 100% remote, offering flexible scheduling and opportunities for growth within the agency, alongside travel perks and exclusive industry discounts.